France Service

by Orange

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The France SIM card, combined with an international mobile phone, is the most simple and economical solution for making and receiving mobile phone calls while in the France . All incoming calls while in France are FREE, regardless of where they originate. Pay the local rate for local calls and use a mobile phone in France like you do at home. Since this SIM card is prepaid, there are no monthly fees and no need for a contract.

Benefits:

  • $10.00 USD starter credit
  • A local mobile phone number in France
  • FREE incoming calls
  • Text messaging
  • Voicemail
  • No yearly contract, monthly charges or credit check

Rates

Domestic calls

Your France SIM card allows you to choose between 2 calling plans. The default Classique plan is usually best. Per minute rates vary depending on which recharge voucher you purchase.

15 EUR
25 EUR
35 EUR
30 minutes and 100 SMS
0.50 EUR ($0.60 USD)
60 minutes and 200 SMS
0.42 EUR ($0.50 USD)
90 minutes and 300 SMS
0.39 EUR ($0.47 USD)

International Calls

International rates are per minute for outgoing calls while in France.
All incoming calls are FREE!

Calling to
Per minute rate
USA
0.70 EUR ($0.84 USD)
UK
0.70 EUR ($0.84 USD)
Australia
1.60 EUR ($1.92 USD)
Hong Kong
1.60 EUR ($1.92 USD)

Roaming calls

You can use your France SIM card to make calls in 19 countries around Europe and the West Indies. The 19 countries are split into 2 zones and 2 different rates apply for each zone.

Calling limitations that apply while roaming with your France SIM card
1) You can receive calls regardless of where they originate while in zone 1 or 2
2) You can make domestic calls while in zone 1 or 2
3) While in a zone 1 country you may ONLY call internationally to France, zone 1 or zone 2
4) While in a zone 2 country you may ONLY call internationally to France

15 EUR
Zone 1 per minute rate
Zone 2 per minute rate
Incoming calls
0.65 EUR ($0.78 USD)
0.75 EUR ($0.89 USD)
Outgoing domestic calls
1.00 EUR ($1.20 USD)
1.00 EUR ($1.20 USD)
Outgoing international calls
1.00 EUR ($1.20 USD)
1.50 EUR ($1.65 USD)

Incoming text messages are free. Outgoing messages are 0.30 EUR ($0.36 USD) each.

Zone 1: UK, Germany, Austria, Belgium, Denmark, West Indies, Spain, Greece, Italy, Ireland, Netherlands, Portugal, Switzerland
Zone 2: Hungary, Croatia, Poland, Morocco, Romania, Czech Republic, Slovakia Republic, Malta

International roaming with a France SIM card is not the cheapest, but it can be convenient if you cross into Switzerland or Germany for a weekend. This way you don't have to buy a new SIM card for just 2 days in a new country.

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Coverage

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Activating your service

Your France mobile phone number will be dynamically assigned to your mobile phone once you arrive in France by simply following the instructions outlined below.

To activate your service:

  1. Travel to France .
  2. Be sure that the battery is adequately charged.
  3. Insert the SIM card into your GSM phone*.
  4. Turn your phone on.
  5. Dial 225 to receive your phone number and call credit
  6. Start calling.

* You will need to snap out the thumbnail sized SIM card along the perforated edge of its holder and then insert the SIM card into your international mobile phone with the gold contacts of the SIM card facing the metal contacts of your mobile phone.

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Making and receiving calls

How to make a call

To make an international call from your France mobile phone dial 00 (or +), followed by the country code (1 for the US), area code and phone number.

How family and friends call you

Family and friends need to dial the international prefix, followed by the country code 33 and your mobile phone number, omitting the first 0 (zero).
For example, when calling from the United States, callers need to dial 011 33 and then your mobile phone number.

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Recharging your account

To add credit to your France SIM card, you will need to purchase recharge vouchers, also called Mobicarte recharge cards. You will find these vouchers at most tabac shops, convenience stores, and petrol stations in France. They are available in 3 denominations: 15 EUR, 25 EUR and 35 EUR (includes 45 EUR of credit).

To recharge your account:

  1. Purchase a recharge voucher.
  2. Scratch off the grey protective layer to reveal your 14 digit voucher code.
  3. Dial 224 from your own mobile phone
  4. Enter your voucher code.

Do not purchase another France SIM card when your credit is depleted! You only need a recharge voucher!

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Contacting Customer Service

Customer service for your France SIM card is available 24/7 by dialing 722 from your mobile cellular phone or 0892 701 722 from a landline phone in France.

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Service life

Credit will expire every 2 months, however incoming calls can be received for up to 8 months.

If the credit is not used in 2 months it is expired.

If you do not recharge your account once every 8 months, your SIM card and phone number will be recycled and any remaining credit will be forfeit. To get connected again you will be required to purchase another SIM card.

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Handset compatibility

This SIM card requires an unlocked international GSM mobile phone. If you do not have your own suitable handset, we have several models available for your review and consideration. Please click here for more information.

If you have difficulty using the service in your handset, please contact Customer service

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